Little looks the way it did in K-12 education prior to March 2020. There was normal, then there was the ‘new’ normal. The reality is, virtually every school, district and state has been forced to redefine what learning looks like, both in terms of delivering through technologies to reach remote students and now through a hybrid learning environment. The lack of substantiative digital literacy also included the inability to perform simple functions such as compose emails, log into online platforms, collaborate in online documents and even save work to a cloud drive or thumb drive. As we gear up for the new models of normalcy, here’s what you need to know.